TY  - BOOK
AU  - Lal, H.
TI  - Total quality management:a practical approach
SN  - 8122402429
U1  - 658.4013 
PY  - 2004///
CY  - New Delhi
PB  - New Age International ( P ) Ltd.
KW  - Electrical & Electronics Engineering
KW  - Management
ER  -