TY  - BOOK
AU  - Dalela, Suresh
TI  - ISO 9000: a mannual fro total quality management
U1  - 658.4013 
PY  - 1999///
CY  - New Delhi
PB  - R. Chand and Co.
KW  - Applied Sc
KW  - Management
KW  - Reference Book
ER  -