000 00288nam a2200121Ia 4500
082 _a658.812
_bFRE
100 _aFrei, Frances
245 _aUncommon Service
260 _aBoston
_b Harvard business School Press
_c2012
300 _ax, 247p.
650 _aManagement
700 _aMorriss, Anne
999 _c2223
_d2223